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Why do the bulbs in my XenonDepot HID Conversion kit not have any Philips markings?

Philips D2S/D2R bulbs come with a P32D base. This is where all the Philips markings are found. This base gets removed in order to accommodate a custom moulded halogen base so that the product can be used in halogen headlights. These custom moulded bases are laser aligned to ensure optically correct beam patterns. A Philips bulb can be easily recognized though by the design of the burner. Philips HID bulbs have a unique shape to them. Please view this page for more information:

XenonDepot Xtreme HID Kit with Philips HID Bulbs

What are the advantages of XENON HID Technology over traditional halogen bulbs?

There are several advantages when comparing HID technology to halogen bulbs:

More light output: A 35-Watt XENON HID lamp produces up to 3x the lumens at the light source when compared to a 55-Watt halogen bulb. Whiter light: While the halogen light appears yellowish, the XENON HID lighting system produces a light that is closer to that of natural sunlight. Increased Visibility: In most nighttime driving/bad weather situations, this combination of a whiter color and a greater light output allows for a safer and more illuminated drive. Reduced power consumption: XENON HID lamp systems draw significantly less power from your vehicles electrical system. Greater product life: XENON HID lamp systems are designed to outlast your vehicle. On average these bulbs will last 3-5 times longer than a traditional halogen bulb. Distinctiveness: Your vehicle will not only have the latest in automotive lighting technologies, but will also have that unique eye-catching appeal.

What is the difference between genuine XENON HID lights and Xenon gas-filled bulbs?

High Intensity Discharge (HID) is a type of lighting technology that replaces the filament of the light bulb with Xenon gas. The gas is ignited to produce an arc of light, when high voltage is applied. The amount of light output is three times that of a standard halogen bulb. The lamps also glow at a higher light temperature (closer to natural sunlight) that gives it its distinct color and appearance. Companies that produce halogen bulbs that are gas-filled still have a filament as they are halogen technology however the gas gives the bulb a bluer color when lit. Xenon-filled halogen bulbs produce little or no more light output then standard halogen bulbs of the same wattage. "It should be noted that halogen technology is not comparable to the Xenon discharge technology, fitted as original equipment to more and more of the world's finest cars. " - Philips DO NOT BE FOOLED BY COMPANIES THAT OFFER HID LOOK BULBS! They are not a true XENON HID light system.

How long will these bulbs last?

HID XENON lamps are designed to last for the life of your vehicle. They will run for approx 2500 hours. Our lamp kits and bulbs are made of the finest materials available. Please view this link for more information about our HID lighting kits:

XenonDepot HID Kits

Could I not just purchase a stronger watt halogen bulb to get a brighter light?

XENON HID lamps are 35 watts while traditional halogen bulbs are 55 watts. Even though XENON HID lamps draw less current, they produce 3 times the light output as the higher wattage halogen bulbs. Increasing the wattage will make the bulb a little brighter but still much dimmer then XENON HID lamps. Also, AMPS = (BULB WATTS X 2) / BATTERY VOLTAGE OUTPUT (12). So as you increase the wattage on your bulb you increase the current draw on your entire electrical system. This is critical in motorcycle applications.

Why can I not just replace the halogen bulb in my vehicle with XENON HID lamps with out having to purchase the entire kit?

Motorcycles and automobiles currently use a 12 Volt electrical system for their headlamps. XENON HID lighting systems require over 20,000 volts to ignite the bulbs. Once lit, they only require 12 volts to keep running. Our kits include a power pack that is necessary for the lamps to turn on. The input of the power pack is 12 volts. It is an integral part of the system.

What does the XENON HID light system kit include?

Our HID conversion kit are made from OEM grade materials that have been DOT approved. The Xtreme HID conversion kit will include quality Xenon components that are designed to meet stringent quality standards. We will supply you with all of the necessary components and hardware to install this system into your vehicle. Each kit includes: 2 direct plug-in XENON Rebased HID lamp, 2 ballasts, 2 igniters, all necessary wiring, and a complete and easy to follow wiring diagram.

Could I Install the kit myself?

anyone who is mechanically inclined, this installation is considered "do-it-yourself". While a typical installation takes approximately an hour, it can vary depending on application (conversion or auxiliary). Our kits are ready to install right-out-of-the-box and come complete with everything that you will need.

Could I re-install the original halogen bulbs after the XENON HID kit has been installed?

With the growing popularity of leasing vehicles, a big concern is whether or not you can bring the vehicle back to its original factory condition. Our kits install with little or no modifications to your vehicle. If need be, the entire kit can be removed and the original halogen bulbs replaced. This kit can be re-installed into another vehicle that uses the same bulb size.

Will I lose the ability to use the High beams?once I install an HID conversion kit?

For vehicles using a single H13, 9004, and 9007 bulb for both low and high beam , you will lose your high beam functionality. Unless you purchase a Bi-Xenon HID Kit.

Will DRL (daytime running lights) or Auto Switch On effect the HID kit?

For vehicles with DRL that use the same bulb for both DRL and low beam you will need to deactivate your DRL. DRL operate on reduced wattage or fluctuating current levels. This will cause the HID system to flicker and burn out prematurely. Please ensure that your OEM headlight harness is providing a constant 12V to ensure that no damage will be caused to the HID system

Are these XENON HID light systems street legal?

Every jurisdiction has its own rules and regulations governing the use of automotive lighting. XENON HID lighting systems that are supplied with the vehicles from the factory are DOT approved. HID conversion kits are not street legal for use on public roads. As a result, we officially endorse the kit for exhibition and off-road use and will only sell the kit to be used for these purposes. We are not responsible for buyers who violate the terms of sale while in which they will assume all responsibilities for any unauthorized or unintended use other than exhibition or off-road use. Our DOT approved line of HID products are completely street legal and are S.A.E approved.

My XenonDepot/Xtreme HID conversion kit did not come with an installation guide. Where do I get one?

On the inner flap of the box that the product arrived in you will find links to download our instruction guides. For your reference:

XenonDepot HID Conversion kit instruction guide

I am having a problem with one of my bulbs not igniting. What do I do?

In order to determine what is causing the problem, please do the following:

1) Check the fuse on the wiring harness to make sure that the fuse is good.

2) Check the wiring to make sure that all connections are secure and none of the wires have been damaged.

3) Begin troubleshooting by swapping components left to right to see if you can determine exactly what is causing the problem. If you require, we have troubleshooting instructions to help you run tests to determine what is causing the problem. Please email us for these instructions.

4) It is important to verify 100% what is causing the problem prior to sending back components for replacement due to high shipping charges.

My H4 Bi-Xenon HID kit is remains on low beam and will not switch to High. What do I do?

Our Bi-Xenon kits are designed to be installed in vehicles that are are positive switched. If your vehicle is positive switched and you are experiencing this problem you would need to re-pin the H4 connector that plugs into your vehicle's OEM headlight harness. Some vehicles have the polarity of the low/high signal reversed meaning that you would need to re-pin our connector to work with your vehicle's configuration.

My ballast is buzzing, is this normal?

Yes this is normal. An electrical ballast is a device intended to limit the amount of current in an electric circuit so buzzing/humming is a normal characteristic.

What is the difference between the Volt and Xtreme HID kit?

There are 3 main differences between the 2 kits:

- The Xtreme HID kit will come with a relay harness that will power the ballasts directly from the battery whereas the Volt kit relies on the OEM headlight wiring to power the ballasts. The Xtreme harness will ensure that the ballasts always receive a constant 12V as power is being drawn directly from the battery.

- The Xtreme ballasts will be superior to the Volt ballasts as they use a German processing chip that allows the ballasts to monitor the bulb power requirements on a real time basis. This will extend both bulb and ballast life. Xtreme HID ballasts have a lower starting draw than the Volt HID ballasts.

- The Xtreme kit comes with a 3 year warranty whereas the Volt kit comes with a 2 year warranty.

My car does not have projectors, can I install an HID kit in my vehicle?

Yes an HID kit will work if your vehicle does not have projector headlights. Our HID kits utilize laser aligned bulbs to ensure optically correct beam patterns. Our HID kits are designed to replicate your vehicle’s OEM beam pattern.

What is a Bi-xenon HID kit and how does your kit work?

Bi-xenon HID kits – also known as High/Low HID kits – are made for vehicles that use the same bulb for low beam and high beam. A Bi-Xenon HID kit will provide you with both High beam and Low beam functionality. Our Bi-Xenon HID kits utilize a mechanized solenoid which physically moves the HID capsule in/out to achieve high and low beam.

Why is my total different on my statement?

All prices on the website are listed in US dollars. If you are outside of the USA and are purchasing a product from KBcarstuff.your credit card company may convert the charge to your local currency

Why is my HID kit not turning on?

If you are NOT using a relay harness and are plugging the HID kit directly into your OEM harness you might need to reverse the polarity on the HID connector that plugs into your OEM harness. This modification is very easy to do and can be achieved with the use of a precision screwdriver. Please refer to the installation guide that came with your HID kit or contact us for further assistance.

My order still says "processing". When will it ship?

Orders on our website are processed within 24 hours during our hours of operation. Once your order ships from our facility your tracking number will be posted to your account. Please allow several days for your tracking information to be posted if your order is shipping directly from the manufacturer.

How do I connect Resistors/RFIX with my Bi Xenon HID kit?

Connecting the Resistor/RFIX components to your Bi-Xenon HID kit will require a wire tap. You will have to wire tap the resistor into the positive and negative wires on the HID kit’s relay harness. The plugs on the Resistor will not work with the Bi-Xenon HID kit. If you are having problems please contact us for further instructions. Please refer to the instruction guide that came with your HID kit for exact connection location.

What is a capacitor (CBFIX)?

A capacitor (CBFIX/Canbus fix) is used to prevent a “fast flicker” or error code issue for vehicles that run on a CANBUS system. This component is commonly used if your vehicle has Daytime Running Lights on the low beams. Daytime Running Lights (DRL) usually operate on a reduced wattage/fluctuated wattage and an HID kit needs a constant 12V. Installing a capacitor with the HID kit should stabilize this and prevent your vehicle’s HID kit from flickering. When installing a capacitor make sure that the positive/negative connectors are matching to your vehicle’s positive/negative connectors. Please refer to your HID kit owner’s manual for more information.

What is a Resistor (RFIX)?

Our HID kits operate on 35W whereas halogens operate on 55W. In some vehicles, the difference in current will trigger a "low beam failure indicator." As a result, your HID Conversion kit will not function properly. This product will simulate a 55W load so that your vehicle’s computer will receive the proper load and prevent it from throwing an error code. CAUTION! A resistor will become hot, so be sure to exercise caution when mounting this component. *Please refer to your instruction manual for more information.

Should I convert my high beams to HID)?

Converting your high beams to HID is not recommended due to the warm up period associated with HID Kit. In the event that you ever need a quick, short burst of light (flash to pass) your high beams would not be very functional as they would not be going through the necessary time for a warm up. Also, turning an HID kit on/off repeatedly is strenuous on the components. Converting your low beams to HID will provide more than enough light output.

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